You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA's benefits, check out our Candidate Guide.

Under broad supervision, responsible for handling variety of moderate to complex billing activities under broad supervision.

Essential Duties & Responsibilities

• Manages and coordinates all activities by performing moderate to complex billings and manages service delivery with excellent customer satisfaction.
• Provides desk level training of peers.
• Assists with creation and updates of team procedures/training documents.
• Assists with billing projects providing requirements/testing for successful deployment.
• Analyzes data integrity to resolve reconciliation issues.
• Determines and initiates most effective action plan to resolve issues and disputes to support Collections and reduce past dues.
• Provides advice on billing matters to customers and consults with underwriting in the utilization of billing plans and methods.

Reporting Relationship

Typically Manager or above

Skills, Knowledge and Abilities

• Knowledge of billing, accounting, and collections.
• Good analytical and problem solving skills.
• Good organizational skills with the ability to manage multiple projects.
• Ability to work independently.
• Ability to exercise independent judgment and make sound business decisions effectively.
• Knowledge of Microsoft Office Suite as well as other business-related software.

Education and Experience

• Bachelor's degree in accounting or finance or equivalent work experience.
• Typically, a minimum of two years of experience in complex billing or insurance fields.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact (see below)